🔄 Refund & Return Policy
Effective Date: [Insert Date]
At Borhan Brand CO., your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to make it right.
📦 Return Policy
We accept returns within 30 days of the delivery date. To be eligible for a return:
- The item must be unused, unopened, and in the same condition that you received it.
- It must also be in the original packaging.
- A valid proof of purchase (order number or receipt) is required.
Non-returnable items include:
- Gift cards
- Downloadable software or digital products
- Perishable items (if applicable)
- Items marked as final sale
💰 Refund Policy
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- A refund will be processed to your original payment method within 5–10 business days.
Please note:
Shipping costs are non-refundable unless the return is due to an error on our part (damaged, defective, or wrong item).
🔄 Exchange Policy
We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at:
📧 info@borhanbrandco.com
📞 214-123-4567
🚚 Return Shipping
To return your product, please mail it to:
Borhan Brand CO.
5900 BALCONES DR #21494
Austin, TX 78731-4257
USA
Customers are responsible for paying the return shipping costs (unless due to product issue or error).
❓ Need Help?
If you have any questions about your return or refund, please contact our support team anytime at:
📧 info@borhanbrandco.com
📞 214-123-4567
We’re here to help and ensure your experience with us is smooth and worry-free!
