❓ Frequently Asked Questions (FAQ)

At Borhan Brand CO., we care about your experience. Below are some common questions we get — if you don’t see your question, feel free to contact us. We’re always here to help!

🛍️ 1. What types of products do you offer?

We offer a variety of high-quality products across different categories tailored to your lifestyle, home, and business needs. Our goal is to combine quality with affordability for all.

🚚 2. Do you offer free shipping?

Yes! We offer fast and free shipping across the USA on most orders. Some exceptions may apply depending on the location or product size.

⏱️ 3. How long does delivery take?

Orders are typically processed within 1–2 business days, and delivery usually takes 3–7 business days, depending on your location.

💳 4. What payment methods do you accept?

We accept all major payment methods, including:

  • Visa, MasterCard, American Express
  • Discover
  • PayPal
  • Apple Pay / Google Pay (if supported)

All transactions are 100% secure and encrypted.

🔄 5. What is your return and refund policy?

Your satisfaction matters to us. If you’re not happy with your order, you can return eligible products within 30 days of delivery. Visit our Refund & Return Policy page for full details.

📦 6. Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking link via email so you can monitor your package in real-time.

📞 7. How can I contact customer support?

You can reach us 24/7 via:
📧 Email: info@borhanbrandco.com
📞 Phone: 214-123-4567
We’re always happy to help!

🔐 8. Is it safe to shop on your website?

Yes! Our website is secured with SSL encryption and we follow best practices to keep your data safe and private.

📝 9. Can I change or cancel my order?

Orders can be modified or canceled within 2 hours of placing them. Please contact us immediately if you need to make changes.

📣 10. Do you offer bulk or wholesale purchases?

Yes! We support bulk and B2B orders. For wholesale inquiries, please email us at info@borhanbrandco.com and our team will get back to you.

🤝 Still have questions?

Don’t worry — we’re just an email or phone call away.
Feel free to reach out any time and let us assist you.